Reference

Privacy Policy for ppp vip Accounts

We collect only what we need to run your account, process bKash, Nagad and Rocket transactions, and keep your wallet secure. You control your information and can request changes or deletion at any time through support.

Account dataPayment recordsDevice infoSupport logsCookie consent
ppp vip Privacy Policy for ppp vip Accounts
DATA HANDLING

How We Protect Your Information

We encrypt wallet transactions between your device and our servers, store passwords as hashes, and restrict internal access to customer records. Only support staff handling your ticket can view your account details, and every lookup is logged for audit.

Encryption All payment data sent between your bKash, Nagad or Rocket app and our wallet system travels over an encrypted channel. Card numbers and PINs never reach our servers; they stay with the payment provider throughout the transaction.
Cookie use We place session cookies to keep you logged in and preference cookies to remember your game sorting and language choice. Analytics cookies track which pages you visit so we can improve layout. You can reject non-essential cookies in the banner.
Account security Your password is hashed before storage. We send an OTP to your registered mobile number whenever you log in from a new device or change withdrawal details, adding a second layer of verification before any wallet action.
Data retention We keep your transaction history and account logs for as long as your profile is open, plus any additional period local financial rules require. Once that window closes and you request deletion, we wipe personal identifiers within thirty days.
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what information we hold, request changes, or ask us to delete your account and records, reach out through any of these channels. We aim to respond within two business days and action valid requests as quickly as local processing allows.

Live chat Open the chat bubble in the bottom right corner of any page, ask for the privacy team, and explain your request. An agent will confirm your identity and log the ticket for review.
Email support Send your request to the support email listed in the account settings page. Include your registered mobile number and a brief description of what you need so we can verify ownership and route it correctly.
Account settings Log in, tap your profile icon, scroll to privacy controls, and submit a data-access or deletion request directly. The form captures your account ID automatically so we can process it without back-and-forth.

Privacy Policy FAQ

We ask for your mobile number, a password, and your preferred payment method. When you make your first deposit we also capture the wallet account name to match future withdrawals to the same source.

Yes. Submit a data-access request through live chat or account settings, verify your identity with an OTP, and we will send you a summary of your profile, transaction logs and support tickets within five business days.

We share payment records with bKash, Nagad or Rocket only to complete your deposit or withdrawal. We do not sell transaction history to advertisers or third-party data brokers, and we do not use your wallet information for marketing outside our platform.

If you leave your account dormant we keep records for the minimum period local financial-record rules require, typically between one and three years. After that window, request deletion and we will remove personal identifiers within thirty days.

Yes. Open account settings, tap delete account, confirm with an OTP, and we will close your profile immediately. Personal identifiers are removed within thirty days; transaction summaries stay in anonymised form where local law requires us to retain financial records.

You can still browse the lobby and read game rules, but you will be logged out after every page refresh and your game filters will reset. Session cookies are necessary to keep you signed in across pages.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.